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Report an Issue

Report bugs, share feedback, and get help through the Reown Dashboard
2 min read

The Reown Dashboard is your single place to report bugs, share feedback, send us a message, and get help resolving issues with our AI-powered support.

How to Report an Issue#

Follow these steps to get in touch with our support team:

Step 1 - Log in to the Reown Dashboard#

Go to dashboard.reown.com and log in with your account.

Step 2 - Open the Help Center#

Once logged in, click the chat bubble in the bottom-right corner of the page, or choose Report a bug from the Help Center sidebar.

Help Center bubble in the bottom-right corner of the Reown Dashboard

Step 3 - Choose an Option#

From the help desk modal, select the option that best fits your needs:

  • Send us a message - Reach out directly to our support team.
  • Create a ticket / Report an issue - File a bug report or request assistance with a technical problem.
  • Check our docs - Browse through our documentation for answers.
Help desk modal with support options

Our team will review your submission and get back to you as soon as possible.

Support Response Times#

Depending on your plan, you can expect different levels of support:

Pro Plan

Response time & expert issue resolution: Up to 7 days.

In-dashboard support with the ability to create support tickets.

Enterprise Plan

Guaranteed 24-hour response time and expert issue resolution.

Prioritized support across multiple channels (email, Slack, Telegram, ticketing system).

Upgrade Your Plan#

Want faster response times and dedicated support? You can upgrade your plan directly from the Reown Dashboard:

  1. Log in to dashboard.reown.com
  2. Click the "Upgrade Now" button in the top right-hand corner
  3. Choose Pro or Enterprise depending on your needs

For a full comparison of all plans and pricing, visit reown.com/pricing.